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Can I request a catalog of your products?
We are a dynamic site that changes quite often, every two weeks we add new products and improve designs to existing products, and therefore our printed catalogs become obsolete before the ink is dry.
As a result, we have temporarily suspended mailing out catalogs. In place of our printed catalog, we have redesigned our site so you’ll find it easier to navigate. We’ve also added much more updated information (prices and specs on all products) in a user friendly way so that each page can be printed to make your own custom catalog.
The CedarStore.com apologizes for any inconvenience this may cause and would like an opportunity for you to still enjoy our great products. You can contact the CedarStore.com customer service department Mon-Fri: 9AM-7PM | Sat: 10AM-3PM EST toll-free at 1.888.293.2339 or email us at contact@CedarStore.com for product information.
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What size outdoor garden porch swing, bench or glider should I buy?
Our 4' outdoor garden porch swing, bench or glider will comfortably seat two average size adults. The 5', being our most common, easily fits on most porches and will comfortably seat three adults. The 6' outdoor garden porch swing, bench or glider is a large outdoor garden porch swing that will accommodate four adults, and is spacious enough to become a favorite place for a long afternoon nap. Spending a little time up front measuring your space and considering the item's use can save inconvenience and disappointment later.
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Why should I consider an A-frame for my swing?
The strong, solidly built A-frame provides tip-free support for your swing and can be easily repositioned when you wish to change its location or orientation. For those of you who may not have a porch, deck or patio location with overhead support, this swing stand makes the addition of a porch swing easy and convenient. Made of the same durable and beautiful lumber as our swings, the swing stand unit is both handsome and practical.
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How should I hang my outdoor porch swing?
If you intend to hang your swing from your ceiling, make certain the joists will support the weight of the swing and its occupants. Be sure to leave a minimum of 2'6" behind the swing for a comfortable swinging motion although 3 feet or more is preferred. Position the swing chains an inch or two outside the swing length. (i.e. when hanging a 5' swing, position the ceiling chain hooks, or swing chains if hanging on a tree, about 5'2" to 5'4" apart.) If you are using our comfort springs, they hang at the top between the hanging hooks and the swing chains. If you are uncertain about this, we suggest you consult an experienced carpenter to check it out and install it.
If you want to hang it from a tree limb, make sure that the limb is sturdy enough to support the weight. Then, protect the limb from abrasion by padding the hanging chain with a section of rubber hose and fasten the chain around the limb with a heavy, rust-resistant bolt. Never use hooks to attach the chain directly to a tree limb. If neither of these options look satisfactory, we suggest you consider our free standing A-frame swing.
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Is furniture shipped finished or unfinished?
All furniture is shipped unstained and will weather outdoors to a fine gray patina within a couple of years. You can enjoy the natural graying or protect them with a quality stain/sealer from your local hardware store when it reaches the stage of weathering you prefer.
If you choose to seal your purchase, we strongly recommend using an immediate application of stain/sealer for maximum protection from the elements. We do not recommend a clear sealer, as it easily wears off when exposed to the sun, but rather a Cedar Tone Stain Sealer for a slight color change.
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Is assembly difficult?
Generally speaking, all of our furniture products are very simple to assemble. Assembly time varies per item. All necessary hardware and assembly instructions are included with each shipment. For more specific assembly instructions, please visit the product description page for the item you are interested in, where you will find a link to specific assembly instructions for each item.
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Will you hold an order to be shipped at a later date?
Yes. If you place an order now - or anytime one of our specials catches your eye - and you want us to delay shipping, we will be happy to oblige. Just let us know when you want it to arrive - Christmas, a birthday, a holiday - we will even hold it until next spring. Just type your request in the Special Delivery Instructions, Questions, or Comments space when you are ordering.
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Custom Orders
You can depend on CedarStore.com when it comes to custom orders. We have satisfied many unique custom orders for our residential and commercial customers. CedarStore.com has the potential to customize the vast majority of products we offer. Whether you need a custom length, width, or any other modification to our products, CedarStore.com can assist you in creating that unique product that fits your needs.
No order is ever too small or too large. Volume discounts available.
Please contact CedarStore.com by e-mail, phone, or fax.
Mon-Fri: 9AM-7PM | Sat: 10AM-3PM EST
Phone: 724.444.5300
Toll Free: 1.888.293.2339
Fax: 724.444.5301
Email: contact@CedarStore.com
You may also mail your request to:
CedarStore.com
5410 Route 8
Gibsonia, PA 15044
Please include your name, phone and best time to contact you. We will respond promptly.
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